Orange Beach, AL, 36561
Monday: 10a - 6:30p
Tuesday: 10a - 6:30p
Wednesday: 10a - 6:30p
Thursday: 10a - 6:30p
Friday: 10a - 6:30p
Saturday: 10a - 6:30p
Sunday: 12p - 6:30p
CONTACT US TODAY!
Frequently asked questions
HOW DO I PLACE AN ORDER?
I SEE THERE IS A DISCOUNT CODE; DO YOU OFTEN OFFER DISCOUNTS?
WHAT DAY SHOULD I SCHEDULE MY RENTALS TO BE DELIVERED AND PICKED UP?
WHEN WILL MY ITEMS BE DELIVERED?
CAN I PICK MY ITEMS UP?
Yes, you are more than welcome to stop by the store. We can hand-deliver your items directly to the place you are staying for your convenience.
HOW LATE CAN WE ORDER?
WHAT IF I HAVE TO CANCEL MY ORDER?
DO YOU REQUIRE A DEPOSIT?
HOW MUCH DOES DELIVERY COST?
We will deliver your items for FREE, anywhere in our service area (Gulf Shores, Orange Beach, Baldwin County south of Spanish Fort, Perdido Key) all Orders under $45 will be subject to a $20 delivery fee.
IS IT SAFE TO PROVIDE MY CREDIT CARD DETAILS ONLINE?
We utilize the most state-of-the-art encryption technology to ensure that your credit card and personal information is protected.
HOW FAR IN ADVANCE DO WE NEED TO ORDER THESE ITEMS?
We request that you reserve your equipment as soon as you finalize your vacation plans. This helps to ensure that the items you have requested will be booked for your stay.
WE HAVE DECIDED TO STAY LONGER; CAN WE KEEP THE ITEMS LONGER THAN WE SIGNED THEM OUT FOR?
HOW CAN I MAKE A PAYMENT?
We accept all major credit cards and cash. We do not accept checks.
WHAT ARE THE POLARIS SLINGSHOT RENTAL REQUIREMENTS? AND WHAT’S THE DEAL WITH INSURANCE?
WHAT IS A MOTORCYCLE ENDORSEMENT? AND DO I NEED IT?
You are not required to have a motorcycle endorsement. The Polaris Slingshot is classified as an Autocycle in Alabama, Florida, and Mississippi.
I ONLY NEED THE SLINGSHOT FOR A COUPLE HOURS; CAN I GET A DISCOUNT
HOW MANY MILES CAN I GO WITHOUT BEING CHARGED?
DO I NEED TO BRING THE SLINGSHOT BACK WITH A FULL TANK?
HOW ARE DAYS MEASURED FOR SLINGSHOT RENTALS?
CAN YOU DELIVER THE POLARIS SLINGSHOT TO ME?
Yes, we can deliver in Gulf Shores and Orange Beach free of charge. There is a $65-dollar fee to deliver to Pensacola airport.
ARE HELMETS PROVIDED FOR SLINGSHOTS OR LIFE VESTS FOR PADDLE BOARD RENTALS?
We provide FREE DOT Helmets for Polaris Slingshot Rentals and life vests for paddle board rentals.
DO YOU SET UP MY BACK-PACK BEACH CHAIRS AND UMBRELLA ON THE ACTUAL BEACH?
I WAS HOPING TO RENT AN ITEM THAT YOU DON’T CARRY. CAN YOU GET IT FOR ME?
WHAT HAPPENS IF I LOSE AN ITEM THAT I RENTED?
HOW DO WE RETURN THE ITEMS AFTER WE HAVE USED THEM?
We come and pick them up on the day of your departure. Simply note the pick-up date when you place your order and we’ll stop by at no additional charge to pick up the items.
WHAT ABOUT BAD WEATHER? HOW DOES THAT AFFECT MY BEACH OR SLINGSHOT ORDER?
We, unfortunately, cannot control the weather and our standard refund policy applies to all items including beach service. “Orders cancelled more than one week prior to delivery or service will receive a full refund. If you cancel within a week of delivery or service you will be refunded 50% of the total amount paid. If you cancel on the day of, we can only offer in store credit (rental credit, not retail goods) or we would be glad to make exchanges for scheduled delivery of comparable value."
SHOULD WE LOCK OUR EQUIPMENT?
We ask that you please lock all of your slingshots/equipment at all times when they are not in use. You are responsible for lost or stolen property. A minimum charge of $75 will be applied for lost, stolen, or damaged items. Gulf Coast Rental Co reserves the right to apply additional charges incurred in recovering our equipment.
I AM GOING TO PENSACOLA BEACH OR DAUPHIN ISLAND; DO YOU SERVICE THESE AREAS? ARE THERE DELIVERY MINIMUMS FOR THESE AREAS?
We can deliver to either of these areas with a minimum 100-dollar order plus an additional 60-dollar delivery fee.